Returns & Exchanges
At Kimti, we stand by the quality of our products and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. Items must be in their original, unused condition with all tags intact to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the products in their original packaging, ensuring all labels and protective materials are included to prevent damage during transit.
Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing